Shipping, Exchanges & Returns
Shipping, Exchanges & Returns
We want your experience with Bealgnd to be simple and straightforward. Below you’ll find everything you need to know about shipping, tracking, exchanges and returns.
Shipping
Order Processing
All orders are processed within 1–2 business days after they have been placed.
Orders placed during weekends or public holidays will begin processing on the next business day. Please note that processing time is separate from the estimated delivery time.
Estimated Delivery Times
Once your order has been processed and dispatched, the estimated delivery times are:
- UK orders: 6–10 business days.
- European orders: 8–12 business days.
- International orders: 8–12 business days.
All delivery estimates are based on business days and do not include weekends or public holidays.
Delivery times are estimates and may occasionally be affected by customs procedures, local courier delays, peak periods or circumstances beyond our control.
Order Tracking
All orders include a tracking number.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. This email will be sent to the address provided when placing your order.
Please allow some time for the tracking information to become active after receiving the confirmation email.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your delivery address, please contact us at support@bealgnd.com as soon as possible. Once an order has been dispatched, we cannot guarantee that the address can be changed or the package redirected.
30-Day Return Guarantee
You may request a return within 30 days of receiving your order.
How to Request a Return
Before returning an item, please contact our Customer Support team at support@bealgnd.com and include:
- Your order number.
- The item you would like to return.
- The reason for the return.
Our team will provide you with the return instructions and the correct return address. Returns sent without contacting us first may not be accepted.